Privacy Policy

Effective Date: 2024-10-18

Smart Stay Club (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data, including our use of cookies, when you visit our website or use our services.

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1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide when subscribing to Smart Stay Club or interacting with our services. This may include your:

• Name

• Email address

• Payment details

• Contact information

1.2 Non-Personal Information

We may collect non-personal information such as:

• Browser type

• Device information

• IP address

• Website usage data (collected via cookies)

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2. Use of Cookies

2.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us enhance your user experience by remembering your preferences and enabling certain functionality.

2.2 Types of Cookies We Use

• Essential Cookies: These are necessary for the website to function properly, such as logging in or accessing certain features.

• Performance Cookies: These help us understand how users interact with our site by collecting usage data (e.g., page views, time spent on site). This data is used internally to improve the website’s performance.

• Functionality Cookies: These remember your preferences and settings to provide a more personalized experience.

2.3 How We Use Cookies

We use cookies to:

• Improve your experience on the site by remembering your preferences.

• Analyze website traffic and performance.

• Ensure that the website functions as intended.

2.4 No Sale of Cookies or Data to Third Parties

We do not sell or share any cookie data or personal information collected via cookies with third parties for marketing or advertising purposes. All data collected via cookies is used solely for internal purposes, including improving the functionality and user experience of our website.

2.5 Managing Your Cookie Preferences

You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website and limit certain features.

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3. How We Use Your Personal Information

We may use the personal information we collect to:

• Process your membership and provide access to our hotel booking services.

• Communicate with you about your membership, updates, and special offers.

• Improve our services based on your feedback and usage patterns.

• Ensure compliance with legal obligations.

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4. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

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5. Third-Party Services

We may use third-party service providers (such as payment processors) to assist in delivering our services. These providers have access to personal data necessary to perform their functions, but they are prohibited from using your information for any other purposes.

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6. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your information.

• Request deletion of your personal data (subject to legal obligations).

• Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us here.

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us here.